Bi-Go user information

Quick to go – with the Bi-Go balance wheelchair, you're ready to hit the road in no time. You use your body weight to drive: lean forward, and you go forward; lean back to brake or move backward. This active control keeps your core engaged and gives you direct control. The small turning circle helps in tight store aisles; curbs are easily managed without having to look for lowered sections. This way, you have control over your daily activities from quickly running errands to grabbing coffee spontaneously in the city, and even heading to the beach. 

Below you will find the manual, instructional videos, and other important information regarding your Bi-Go balance wheelchair. 

Do you want to schedule a service appointment? Fill out the form at the bottom of the page, and we will contact you. 

Do you have an urgent problem or malfunction? Outside office hours, call our service phone directly. 

Downloads

pdf
Bi-Go user manual
Download
pdf
Segway battery information
Download
pdf
Infokey manual
Download
pdf
Infokey battery replacement
Download

Bi-Go instructional videos

Driving

Learn how to turn on the Bi-Go, drive it, and turn it off. 

Safety Shutdown

What should I do if a Safety Shutdown occurs?

Use of ramps

Learn how to use ramps to load the Bi-Go into the car.

Loading into the car

How do I load the Bi-Go into my car if I am in a wheelchair myself?

Instructional videos

Infokey adjusting date and km/miles

How do I adjust the date and km reading?

Infokey adjusting speed

How do I adjust the speed on the Infokey?

Infokey adjusting time

How do I adjust the time on the Infokey?

Infokey battery replacement

Learn how to replace the battery of your Infokey.

What if my batteries are almost empty?

Learn what to do in this situation.

Pumping tires

How do you pump your tires, and what is the correct tire pressure?

Changing wheels

How do I change the wheels if I want to fit a different set of tires?