Aftercare & maintenance: we continue to adapt to your day

Your balance wheelchair is part of your life: grocery shopping, work, beach, forest path, family visits. That's why 2KERR doesn't stop at delivery. We stay in touch, schedule check-ups, and perform maintenance in our own workshop. — so you keep moving smoothly every day.

What you can expect from us

  • Personal aftercare plan: after your first weeks, we call to see how it’s going on your routes. If necessary, we adjust: seating position, tires, controls.
  • Customized check-ups: seasonal check (rain, leaves, winter cold), extra inspection after an intensive period (vacation, festival), and an annual major service.
  • Own workshop & quick service: we repair, fine-tune, and replace immediately. No standard solutions; we think along and solve issues.
  • Community & learning: free masterclasses and events to share experiences and discover new places.

Maintenance in daily life: 5 habits that make a difference

  • Clean & dry: wipe off briefly after rain; clean sand and mud from wheels/hub.
  • Check tire pressure: once a month — noticeable in turning circle and range.
  • Charging rhythm with rest: charge in the evening, keep the charger dry, and relieve cables.
  • Quick screw scan: watch for vibrations from cobblestones/tiles; if you hear something, call us.
  • Seasonal change? Schedule your free winter or summer check, and we’ll take a look.

We think along regarding the maintenance costs of the electric wheelchair, insurance, and options like renting a wheelchair or a refurbished program. Do you need to adjust your WMO provision? We help with justification and contact with the municipality. This way, your balance wheelchair stays in sync with your rhythm and budget.

This is how we approach it (short & clear)

  • Check-in: by phone or video: your routes, your rhythm, your question.
  • Workshop or on location: we fix, fine-tune or replace.
  • Test drive in realistic scenarios: a turn at the “cash register,” bump, forest path.
  • Takeaway tip card: simple maintenance habits + seasonal reminder.

Ready to start your story?

Come by for a no-obligation test drive in our Experience Center

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